Payment Security

We utilize industry-leading Safepay checkout technology. None of your credit card details are stored on our servers.

Secure Socket Layer

All database interactions and checkouts are fully encrypted using standard secure SSL/TSL encryption layers.

1. Introduction

Welcome to LIBAASO (“we”, “our”, “us”). We represent Libaaso, operating under registration guidelines of Pakistan. We are committed to protecting your personal information and your right to privacy. This privacy policy applies to all personal information processed via our website, checkout system, and customer support channels.

2. Information We Collect

We collect personal data that you voluntarily provide to us when you register on our website, place an order, join our newsletter, or communicate with us. This personal info includes:

  • Account settings and search preferences.
  • Name and contact details (email address, billing address, shipping address, phone number).
  • Authentication credentials (password hashes for your member accounts).

3. Secure Card Payment Processing (Safepay)

Libaaso is compliant with SBP & card security standards. We do not process, receive, or store raw cardholder information (Card number, Expiry, or CVC) on our system servers.

When choosing to complete your purchase using Credit/Debit Card online, your payment transaction parameters are securely handled directly by Safepay (licensed payment solution provider in Pakistan). Safepay handles the transmission and storage of sensitive card data under rigorous PCI-DSS compliance specifications, keeping your financial information fully protected.

4. How We Use Your Information

We process your personal information for purposes based on legitimate business interests, the fulfillment of our e-commerce contract with you, compliance with our legal obligations, and/or your consent. This includes:

  • Facilitating account registration, setup, and secure log-in.
  • Fulfilling, shipping, and delivering physical clothing orders to your chosen address in Pakistan.
  • Responding to user enquiries, complaints, or resolving order concerns.
  • Optimizing our user experience, website caching, and shopping flow tracking.

5. Data Retention & Safeguards

We only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy or to comply with law-enforcement records retention timescales. We utilize comprehensive technical and organizational measures to prevent unauthorized access, loss, or misuse of personal databases.

6. Contact Our Privacy Officer

If you have questions, feedback, or complaints regarding how we manage your personal information, please contact us at:

Entity Name: Libaaso
Address: Gulberg III, Lahore, Pakistan
Email Contacts: support@libaaso.pk
Customer Hotline: +92 337 692 5393